Lumber & Building Material Inside Sales Associate

Role Description:

The LBM Inside Sales Associate will be part of a family-owned business. This will be a motivated, initiative-driven individual with knowledge and experience in selling lumber and building materials to contractors and builders. The LBM ISR must be able to thrive in a fast paced, customer driven environment. A successful Wehrung’s LBM ISR will have drive, excellent communication skills, and will embrace change to the ever-evolving business.

General Responsibilities and Duties:

• Assist with walk-in customers at the Contractors counter and by phone/email.

• Support outside sales reps with quoting & placing orders, via phone and email.

• Must be able to work in a team atmosphere, supporting other sales associates with your experience and knowledge.

• Leverage our multiple product lines to cross sell and maximize profits. Yielding increased opportunities to secure customer business and increased commissions.

• Sell lumber, windows, exterior doors, deck/rail, exterior trim, siding, millwork, and flooring.

• Collaborate with our Kitchen, flooring, retail, and Precast departments to aid in maximizing sales for the company.

• Effectively communicate concepts and recommended courses of action to meet and exceed sales plans through weekly snapshots and strategy meetings.

• Demonstrate the ability to critically evaluate complex problems and recommend the appropriate course of action. Ability to manage difficult situations and maintain professionalism.

• Participate in company events and attend company sponsored training programs.

• Qualify accurate customer needs and submit orders based on vendor lead times.

• Manage your open order file. Assist in collecting accounts receivable.

• Other duties as assigned.

Supervisory Responsibilities:

None

Required Skills/Abilities:

• Eligible to work in the U.S

• Proficient in Microsoft programs.

• Excellent communication skills; capable of building trusting relationships.

• Able to multi-task

• Open to cross-training

Education & Experience:

• Minimum 2 years in the building supply & construction industry.

• High school diploma or GED equivalent

Physical Requirements:

• Prolonged sitting and standing

Benefits:

• Medical Insurance

• Dental Insurance

• Vision insurance

• Employee Assistance Program (EAP)

• 401k with a company match

• Paid time-off

• Employee discounts

Benefit Conditions:

• Some benefits may have a waiting period or hours requirement

• Only full-time employees eligible for health insurances and paid time off

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